Where to complain about stray dogs in Moscow? - briefly
To address the issue of stray dogs in Moscow, residents can contact the city's municipal services. The primary authority to handle such complaints is the State Budgetary Institution "Moszhilkomservis." They can be reached via their official website or through the city's unified hotline. Additionally, local district administrations often have dedicated services for animal control and can be contacted for assistance. For immediate concerns, the police or emergency services can also be notified. It is advisable to provide detailed information, including the location and any observed behaviors of the stray dogs, to facilitate a prompt response.
Where to complain about stray dogs in Moscow? - in detail
In Moscow, addressing the issue of stray dogs involves a structured approach to ensure the safety and well-being of both the animals and the public. The city has established several channels through which residents can report sightings of stray dogs or raise concerns about their behavior.
The primary authority responsible for managing stray animals in Moscow is the Moszhkh (Moscow State Budgetary Institution for Veterinary Medicine). This organization is tasked with the humane capture, treatment, and relocation of stray dogs. Residents can contact Moszhkh through their official website or by calling their hotline. The website provides detailed information on how to report a stray dog, including the necessary details such as the location and behavior of the animal. The hotline is staffed by trained personnel who can guide residents through the process and dispatch a team if immediate action is required.
Additionally, the city's municipal services offer an online portal where residents can submit complaints and requests. This portal is part of the Moscow City Government's efforts to streamline public services and ensure timely responses to citizen concerns. To use this service, residents need to create an account on the official Moscow City Government website. Once logged in, they can navigate to the section dedicated to animal control and submit a detailed report about the stray dog. The portal allows for the attachment of photographs and videos, which can be crucial in assessing the situation accurately.
For those who prefer direct communication, the Moscow City Government also provides a mobile application called "Our City." This app is available for both iOS and Android devices and offers a user-friendly interface for reporting various issues, including stray animals. Users can take a photo of the stray dog, note its location using the app's GPS functionality, and submit the report. The app also allows users to track the status of their report, ensuring transparency and accountability.
In cases where the stray dog poses an immediate threat, residents are advised to contact the emergency services at 112. This number is staffed 24/7 and can dispatch the appropriate authorities to handle the situation promptly. When calling, it is essential to provide clear and concise information about the location and behavior of the dog to facilitate a quick response.
Community engagement is also encouraged in managing the stray dog population. Local community centers and neighborhood watch groups often collaborate with animal welfare organizations to monitor and report stray animals. These groups can provide additional support and resources, such as temporary shelters and food, while waiting for official intervention.
In summary, addressing the issue of stray dogs in Moscow involves a multi-faceted approach that includes official channels, online portals, mobile applications, and community involvement. By utilizing these resources, residents can effectively report and manage the presence of stray dogs, contributing to a safer and more humane urban environment.